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Jim
Posts: N/A

You process is much too complicated -- and non-intrutive

I attempted to download the TF Structured Data Joomla extension without creating an account.

I found it impossible to do.

The email says "You can use your email address and the order token to view the order. Order token is:".

I have no idea where to enter the token.

Why is a token needed.

Why do you make it so difficult? The process is certainly not user-friendly.

Why do use a standard Captcha?

Even this textbox does a new paragraph on the Enter Key rather than a linefeed.

Jim

Tech Fry
Posts: 24

Hello
Thank you for your feedback. There was some access issue. We have corrected it now. You can enter your email is and token here:

https://www.techfry.com/orders


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